Shipping Policy

At Lumière Bloom, we are committed to delivering your candles safely and on time. Please review our shipping guidelines below:

Processing Time

• Orders are processed within 2–3 business days after payment confirmation.
• Customized or bulk orders may require additional processing time. Customers will be notified in advance.

Shipping Methods & Delivery

• We ship through trusted courier partners to ensure timely and secure delivery.
• Standard delivery timelines: 5–7 business days for domestic orders; 10–15 business days for international orders.
• Delivery times may vary based on location, courier delays, or unforeseen circumstances.

Shipping Charges

• Shipping costs are calculated at checkout based on weight, destination, and courier rates.
• Free shipping may be offered during promotional periods or on orders above a specified value.

Order Tracking

• Once your order is dispatched, you will receive a tracking number via email/SMS.
• Customers can track their shipment directly through the courier’s website.

Damaged or Lost Packages

• If your package arrives damaged, please record a video of the box and product while unboxing and contact us within 48 hours of delivery.
• In case of lost shipments, we will work with the courier partner to resolve the issue promptly.