Frequently Asked Questions

How should I care for my candle?
Keep the wick trimmed to about ¼ inch before each burn. Allow the wax to melt evenly across the surface during the first burn and keep the candle away from drafts.

How long should I burn my candle at one time?
For the best burn experience, avoid burning the candle for very long continuous periods. Let the wax cool before lighting it again.

Do you offer gifting options?
Yes. Zenvia Lumière Bloom offers gifting options for birthdays, weddings, anniversaries, festive occasions, housewarming, return gifts and other special moments.

Do you offer corporate or bulk gifting?
Yes. We offer corporate and bulk gifting solutions. Please visit our Bulk Enquiry page to discuss quantity, packaging and customization requirements.

Can I request personalized gifting?
Personalized gifting options may be available depending on the order quantity and requirement. Please contact us to discuss the details.

How can I contact you for gifting or bulk orders?
You can contact us through our Contact Us page or submit your requirement through the Bulk Enquiry page.